Meet the Team

Our team are dedicated to providing the highest standards of care at all times.

Kate Jenner

Registered Manager

“Dementia care is my passion, and making a difference to those in our care, and their loved ones motivates me daily.

I have been a Registered Nurse for over 30 years, the last 7 of them as manager at Betsy Clara. Before this, I had many work experiences, including NHS hospitals, Community Nursing, a Hospice and several other Nursing Homes.

I enjoy working with the residents and our close-knit team, as family is at the centre of everything we do. We promote a sense of family within the home, caring for everyone and getting to know our individual residents’ likes and dislikes so that we can provide genuine individualised person-centred care.

We have been on a long journey with our residents and are constantly striving to develop new and better ways of supporting them to live the best life they can with us and their families.”

I have worked in health care for over 20 years; I started my career within the community, where my primary role was supporting people with various needs within their homes.

I then went on to work in several residential/nursing homes where residents had early onset dementia to later stages of dementia and caring for those at the end of their life – I enjoyed making a difference in their day-day life.

I came to Betsy Clara in 2014; I started as a care assistant and became a senior in my first year. I then went on to do a CHAPs course and became a Senior Care Home Assistant Practitioner, and I enjoyed working alongside our nursing team, where I gained lots of knowledge and skills. 

As the Deputy Manager position became available with the knowledge and skills I gained, it gave me the confidence to apply for the role, and I was successful. In this role, I aim to create a happy, safe, homely environment for our residents.”

Lisa Dunn

Deputy Manager

Lauren Mason


“After four years working in different care home sectors and training to understand various aspects of the care setting, I started at Betsy Clara house as the administrator in March 2021.

Whilst bringing the skills I have gained throughout my training, I have found time to learn and grow within the home with support from the staff, managers and residents.

As situations and experiences change daily within the care home, I have the privilege of working alongside our wonderful residents and being a part of their daily lives.

I thoroughly enjoy my role and the setting where we work, and I aim to bring positivity and happiness to all those who live here at Betsy Clara House and my colleagues. It is my pleasure to work closely with all that are here, and I could not imagine a role anywhere else.”

“I began my career in hospitality, where I was part of a small family-run restaurant. While working there, I applied to university and completed a Level 5 in Health & Social Care Management to pursue a career in a care home setting. This would allow me to gain the skills and knowledge to become part of a successful management team.

While at university, I was on a placement in some care homes and hospital settings, which I enjoyed. This made me realise that this was the career I wanted.

Once I gained my qualification, I left our family business to join Betsy Clara House in 2019, where I first started as part of the care team. I enjoyed my role here, learning about different types of dementia and how many residents were suffering from this disease; although many residents have the same dementia, they all have other traits and require personalised care and treatment.

Then came the opportunity to enrol on the CHAP course, where I would learn additional skills around medication, catheter care, venepuncture, wounds and end-of-life care using the syringe driver.

My current role within Betsy Clara is Care Home Assistant Practitioner (CHAP), where I work alongside our nursing team.”

Diya Chamling

Assistant Practitioner

Kevin Shaw

Activities Lead

“After gaining many years of experience working in dementia care, I came to Betsy Clara House in the summer of 2015 as a senior carer, then to take my current role in the spring of 2018.

This exciting and enjoyable position enables me to engage and help our residents enjoy their lives thoroughly and be actively engaged.

Some of the many things that the team do include Namaste, supporting Spiritual needs, 1 to-1 time, cookery club with the support of chef, music and exercise, and bringing fun and enjoyment into the house.

I feel honoured to do my job, and seeing a smile on a resident’s face makes my day.”

Join our Team

We’re always looking for passionate, dedicated individuals to join our team.

Want to know more?

Want to know more?